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BSU_ITOutcomes_2017.pdf

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Innovation that Counts Online Census OPPORTUNITIES. COLLABORATIONS. RESULTS. 21 What do you get when you combine a little ingenuity and a small pilot program with a so rollout? Well, if you're the Registrar's Office you get an online census program that saves multiple hours of staff time and improves the lives of faculty. But, that's not all. Michelle Santos, assistant registrar, is effusive in her praise. "e Online Census System is not only efficient for faculty, but also it offers enhanced data integrity and saves withdrawal processing time, among other things." Prior to going live, the Registrar's Office printed, sorted and delivered over 2,500 paper student rosters to academic departments twice a semester. As per government guidelines, the university must report to lending institutions, federal financial programs, etc. all students who are no longer attending classes, a lengthy and time-consuming process for everyone. To find a way to streamline the process, the Registrar's Office worked with IT's Administrative Systems group to transition the enrollment census process to a 100 percent online format. "Efforts were made to find a stable, sustainable solution, while keeping the current system structures and resources in mind," said Ines Mota, systems analyst. At the end of June 2017, the Registrar's Office closed their first online census reporting. Ms. Santos reported, "e new process was a success. We ran our internal reports and, for the first time, we sent confirmation summaries to all faculty who reported." Of her collaboration with IT, Ms. Santos said, "Although this is a small internal project, it will have a large impact and would not have been possible without the expertise, flexibility and creativity of the staff in IT. All my tickets for this project were assigned to and completed by Ines, but I've also worked with other members of IT and can't say enough about the incredible job IT does of supporting the needs of the university."

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